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Code of Conduct
“The Opportunity Way”
01. We shall behave in a Christ-like manner toward you;
02. We shall treat you with dignity, fairness, and respect, free from discrimination;
03. We shall make every possible effort to provide responsive and affordable financial products and transformational services to you;
04. We shall show the pricing of our products clearly to you including all fees and charges;
05. We shall not knowingly overburden you with debt or other services;
06. While debt collection practices must include energetic pursuit of defaulters, we shall treat you with dignity;
07. We shall make clear the manner in which our products and services work, our commitments to you, and your contractual obligations and responsibilities;
08. Should a problem arise, our goal is to resolve the matter through prompt and fair reconciliation with you;
09. We shall do what we say we shall do;
10. We shall continue to resource, equip and support you toward transformational life change.